Changing the way we deliver care: Lessons from the world of Management

Mainak Majumdar, Devika Nair, Suhanthini Ponnampalam Baskar

Abstract

In this Insight article, the authors describe how they adapted John Kotter's eight-step change management methodology to implement a sepsis protocol to optimise sepsis management in a health service catering to differing patient populations across multiple sites.

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References

Singer M, Deutschman CS, Seymour CW, et al. The Third International Consensus Definitions for Sepsis and Septic Shock (Sepsis-3). JAMA. 2016;315(8):801–810

Available from: https://www.sccm.org/survivingsepsiscampaign/history-of-sepsis (accessed 11/12/2023)

Kotter J (2008) A sense of urgency. Harvard Business School Press, Boston

Available from: https://www.safetyandquality.gov.au/standards/nsqhs-standards (accessed 11/12/2023)

Majumdar M, Nair D, Baskar S. You give me fever! Rolling out a sepsis protocol. Poster presented at: International Forum on Quality and Safety in Healthcare, 2024 November 6-8; Brisbane, Australia



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