Joanna has been part of the Point of Care Foundation (PoCF) since its inception in 2007, and was responsible for the development of the PoCF's experience-based co-design programmes. She was PoCF's Head of Evidence and Learning until 2018, when she transitioned to Foundation Associate in order to complete her PhD in patient-centred improvement methods. She also led the Schwartz Rounds programme, an initiative which provides a regular reflective forum for staff from all backgrounds in healthcare organisations to meet together. Joanna has written, researched and presented widely on co-design methods, and has delivered co-design training for the Institute for Healthcare Improvement, the Change Foundation (Canada) and Ethiopia. Joanna is interested in evaluation and impact assessment.